Warehouse Procedures

Step 1

Pay warehouse charges at Validation Office

After documents are collected from the Shipping Agent/Freight Forwarder, it should be taken to the Validation Office at the warehouse along with a valid identification (Driver’s Licence, National ID, Passport). When a Passenger Declaration (yellow form), for unaccompanied luggage, is received at the airport, it should be presented to the Customs Supervisor (Window #1) inside the Customs Department for approval before proceeding to the Customs Manifest Office.

Step 2

Verify documents at Customs Manifest Window

The documents you received from the Shipping Agent/Freight Forwarder is matched against the information submitted to Jamaica Customs. After being checked, the documents are validated with the “Customs manifest Branch” Stamp.

STEP 3

Proceed to Customer Waiting Area

When your cargo is brought to the Examination Area you will be alerted i.e. your name is called and/or the number attached to the Bill of Lading is displayed on monitors.

STEP 4

Customs Examination

The cargo is inspected in your presence by a Customs Officer who will value how much Customs Duty is to be paid. Ensure cargo is properly repacked and re-sealed before exiting examination area.

STEP 5

Collect Bill of Lading with printed Assessment Notice

After customs examination is completed, proceed to the Customer Waiting Area to collect processed documents.

STEPS 6

Pay customs duty at Customs Cashier

Proceed upstairs to pay customs duty and collect Order Release.

STEP 7

Gate-pass Office / Delivery

Take all documents to the Gate-pass Office for a gate-pass to be generated.

Take documents to Gate Security along with the driver’s licence of the person transporting the goods to allow vehicle access to the premises.

N.B. Security will give your documents to the Delivery Supervisor for final checks and delivery when vehicle has gained access to compound.